Collette Issues COVID-19
Friday, May 8th, 10:00AM (US EST)
Travelers + Travel Professionals
For every traveler out there, waiting to see if their trip
will depart – we hear you. We want to reassure you
that the health and wellbeing of our guests and employees
is our top priority. Because this situation is so fluid,
we are assessing our tours and the regions they operate
in on a daily basis and communicating decisions immediately.
Collette closely monitors the guidance provided by the World
Health Organization, Centers for Disease Control, US Department
of State and other public and private organizations to ensure
the safety and security of our guests and employees worldwide.
ALL tours are currently cancelled
through and including June 30, 2020.
For specific destinations and additional cancelled tour
departure dates, please see below:
- Departures to China
will be cancelled through August 31, 2020,
with normal operations resuming on September 1,
- The 2020
Oberammergau Passion Play has been postponed
as a result of COVID-19 and has been rescheduled
to begin in May of 2022. Guests
who are scheduled to travel to Oberammergau for
the Passion Play will be contacted and be provided
with all available options.
- The 2020
Edinburgh Military Tattoo event has been
cancelled as a result of COVID-19, however, tours
will STILL operate as scheduled. Guests who
are traveling on affected tours will be contacted
and offered flexible options.
- All Alaska
Discovery tour departures are cancelled
- All tours featuring
the Calgary Stampede event are
cancelled for 2020
- Departures to Russia
will be cancelled through July 31, 2020.
- Departures on Canadian
Rockies by Train (Via Rail) are cancelled
on affected departures to these destinations will be contacted
and offered the option to either travel on a date and tour
of their choice, or be provided a refund.
For ALL other
tours departing July 1, 2020 and forward:
We understand you are curious about your departure.
We ask for your patience and understanding as we assess
tours and the regions they operate on a daily basis. Any
changes to upcoming tours will be communicated immediately.
Collette wants to assure guests we are available to
answer any questions regarding upcoming travel. Please call
us at 800.340.5158 or contact your travel